Guest Policy

Guest Policy

General Provisions

The security and safety of Museum of the Bible’s (MOTB) guests, volunteers, staff, and collections are of the highest importance. MOTB has adopted and will enforce rules and regulations that may be necessary and appropriate to provide a safe and secure environment.

MOTB may amend, modify, or withdraw any of their rules and regulations at any time if the organization deems it in its best interest to do so. As a private institution, MOTB may exercise the foregoing rights at any time without notice and without liability.

Rules and Regulations

The following rules and regulations are deemed necessary to ensure the orderly and safe operation of MOTB property.

Access to MOTB

Access to administrative facilities or restricted areas is limited to authorized MOTB staff only. MOTB reserves the right to limit access to any of its public facilities and guest areas as it deems fit. MOTB reserves the right to limit, on an as-needed basis, the length of time guests can spend on its property. MOTB reserves the right to close any or all its public spaces due to severe weather or other causes, as needed, and without advanced notice.

Trespassing

Trespassing, entering, or remaining in or upon MOTB property not open to the public, except with the express consent of MOTB staff, is prohibited. Any access onto or within any adjacent area under construction or closed to the public is also prohibited.

Storage Services

All MOTB guests must check umbrellas and any other objects deemed by MOTB staff to be a danger to the exhibits and/or artifacts at Coat Check. MOTB will provide limited storage for allowable guests’ belongings at the Coat Check located off the Grand Hall. All items must be retrieved from Coat Check no later than 15 minutes prior to the closing of the museum.

Unattended bags or belongings found anywhere on MOTB property will be subject to search and removal by MOTB Security staff. MOTB is not responsible for unattended bags or belongings.

Public Restroom Access

Access to public restrooms inside MOTB is intended for MOTB guests only.

Restroom access for non-MOTB ticket holders in extenuating situations may be granted at the sole discretion of MOTB Security staff. In such cases, the guest must enter through the main public entrance on 4th Street, pass through security screening, and be escorted to/from the restroom area by MOTB Security staff.

Re-Entry Into MOTB

Guests are welcome to leave the museum and re-enter for any reason within the same day of their visit. All guests wishing to re-enter must have their tickets stamped by a Guest Services associate on their way out. Upon re-entry, these guests may bypass the entry line at the main public entrance on 4th Street and proceed directly to the Security Vestibule to undergo security screening again.

Conformity with Official Signage

While on MOTB property, guests shall comply with all official posted signs and regulations.

Interfering with MOTB Staff Functions

Violating the order of or preventing the execution of duties by MOTB staff in any capacity is prohibited.

Threatening, resisting, intimidating, or intentionally interfering with MOTB staff is prohibited.

Failure to obey an order to leave MOTB property, or to re-enter MOTB property after being removed, is also prohibited.

Tours

MOTB does not permit any unauthorized individual or group of individuals to gather, conduct, or sell paid tours inside of the museum.

Groups who have paid their museum admission fee may conduct tours for members of their group. These tours must adhere to and are subject to all other MOTB guidelines.

The museum does not sanction the content or accuracy of any information provided on any tour that is not conducted by a Museum of the Bible tour guide.

Report of Injury or Damage

All persons suffering bodily injury on MOTB property, or having knowledge of damage to MOTB property, are required to report the occurrence(s) to MOTB staff immediately following the incident. Providing a false report to MOTB staff is prohibited.

Prohibited Behavior and Disorderly Conduct

Appropriate behavior and conduct is required to provide an informative and meaningful experience for all guests.

Dismissal from MOTB is warranted upon determination by MOTB staff that a guest has engaged in disorderly or prohibited conduct. Disorderly conduct may include, but is not limited to, any of the following prohibited acts by guests occurring anywhere on MOTB property:

  1. Any conduct or behavior deemed inappropriate by MOTB staff
  2. MOTB does not permit any unauthorized individual or group of individuals to gather, conduct, or sell paid tours inside of the museum. See "Tours" section above for more information.
  3. Engaging in sporting and recreational activities
  4. Making noise that is unreasonable, or behaving in a way that is inappropriate (loud, abusive, or otherwise improper language, or performing or engaging in obscene or indecent acts)
  5. Engaging in fighting, violent, or threatening behavior
  6. Engaging in commercial activities, soliciting, leafleting, hand billing, and/or vending
  7. Loitering or sleeping (including on any of the benches inside the building)
  8. Bathing
  9. For safety and health reasons, appropriate attire and shoes must be worn at all times.
  10. Obstructing the use of public areas such as entrances, foyers, lobbies, corridors, concourses, offices, elevators, stairways, roadways, driveways, hallways, or walkways
  11. Throwing or dropping any items from or at buildings or persons, or from or at any of the MOTB overlook levels
  12. Interfering with or obstructing authorized vehicular traffic
  13. Impeding or threatening the security of persons or property
  14. Willfully defacing, destroying, damaging, or removing MOTB property
  15. Smoking (including e-cigarettes and vapors) is prohibited inside MOTB and within 25 feet of museum entrances
  16. Gambling
  17. Use of lighters, matches, and candles
  18. Tampering with, damaging, and/or removing any MOTB property including, but not limited to, exhibit and or artifact elements
  19. Demonstrations, protests, or rallies (or display and/or carry placards, signs, banners, barriers, or balloons)
  20. Littering
  21. Eating and/or drinking inside MOTB except in designated areas
  22. Spitting
  23. Use of tripods, monopods, and selfie sticks

Security Screening and Prohibited Items

All guests and baggage are subject to security screening. Please consider leaving any prohibited or oversized items at home or at the hotel to speed entry. Permissible baggage, handbags, backpacks, shopping bags, and belongings for guests is limited to 8” x 17” x 19” per item. No baggage larger than 8” x 17” x 19” will be permitted into the museum.

All museum guests will pass through magnetometers. Alternative screening techniques, including hand-wanding, are also available.

Guests are prohibited from bringing the following items onto MOTB property:

  1. Any item deemed inappropriate by MOTB staff
  2. Marking instruments including spray paint, liquid paint, glass cutters and/or other items that could be used to mark, dye/color, scratch, gouge or otherwise deface property by mechanical or chemical means
  3. Hazardous materials of any kind
  4. Weapons and tools, including firearms, realistic replicas of firearms (to include toy guns), ammunition, stun guns, large cutting devices, razor blade tools, knives or scissors (with pointed tips) with a blade that is larger than 2.5 inches, brass knuckles (to include belt buckles resembling brass knuckles), any martial arts weapon(s), slapjacks
  5. Disabling chemicals, including mace, pepper spray, tear gas, chlorine, liquid bleach, or compressed gasses.
  6. Explosives, including fireworks
  7. Noise making or amplification devices, including but not limited to, radios, bull horns, and musical instruments
  8. Alcoholic beverages (factory sealed containers will be allowed to be stored at Coat Check)
  9. Controlled substances or narcotics the use of which is strictly prohibited by governmental regulation
  10. Glass bottles
  11. Placards, signs, posters, banners, barriers, balloons, rope, wire of any kind, tape or any device used to attach or hang posters onto any structure
  12. Animals/Pets (Except for service animals)
  13. Food and/or drink (except for water and food in a sealed container)
  14. Wagons, bicycles, skateboards, or recreational scooters (powered or manual)
  15. Coolers of any size
  16. Any flags on poles or sticks that cannot be stored in a backpack
  17. Any other potentially dangerous instruments, armaments or devices which can cause bodily harm to guests, MOTB staff, or others, and/or physical harm to MOTB property; or any items specifically prohibited to possess as per law in Washington, DC

Photography, Videography, and Audio Recordings

MOTB staff reserves the right to refuse access and/or photo, video, or audio recording rights to any guest or group, at anytime, anywhere on MOTB property.

Any guests on MOTB property, including members of the press/news media, must respect all other guests, and must also realize that not all guests wish to be photographed, videotaped, recorded, or bothered in any other manner.

The following are prohibited on MOTB property, unless otherwise authorized by MOTB’s Communications Department:

  1. Taking photographs, videos, and/or audio recordings for advertising or commercial purposes, which includes, but is not limited to, publishing, selling, reproducing, transferring, distributing, or otherwise commercially exploiting the recorded media in any manner whatsoever
  2. Using tripods and/or professional camera and/or audio recording equipment
  3. If professional camera and/or audio recording equipment is officially authorized for use on MOTB property, then it is done so on-site at the discretion of MOTB Security staff.

Inside MOTB, personal photos, video, and/or audio recordings are permitted for private, noncommercial use only, with one exception noted below, and in all cases so long as the activity does not impede pedestrian traffic in any way:

  1. The use of a flash is prohibited in all MOTB areas.

Animals and Pets Access

Animals and pets are not allowed on, or inside, MOTB property (except for service animals).

Sanitation and Refuse

All guests on MOTB property must dispose of personal refuse and items for recycling in designated receptacles only. Removing objects from trash receptacles is prohibited.

MOTB Artifacts and Exhibitions

Touching any artifact or exhibition item inside MOTB is prohibited, unless expressly authorized by MOTB staff, or as posted.

Willful Violation

Any person who violates any provision of MOTB Guest Rules and Regulations is subject to dismissal from MOTB property. In such cases where warranted, the Metropolitan Police Department of the District of Columbia (MPDC) will be contacted for assistance and criminal charges filed.

Emergencies

To report an emergency or suspicious item or activity (See Something, Say Something), immediately inform the nearest security officer or staff member.