Information Desk Volunteer
Information Desk Volunteers support the museum’s mission of engaging all people with the Bible by inviting guests to create an unforgettable experience at Museum of the Bible. In this role, you will provide Museum of the Bible guests with a welcoming atmosphere and share valuable information about museum exhibitions, attractions, experiences, education programs, services, dining, and more.
- Inspire guests to engage with the Bible through exhibitions and provide guests with information to begin their journey at the museum. This dynamic role positively impacts the guest experience at Museum of the Bible.
- Greet guests as they approach
- Engage guests by telling them about exhibitions and attractions
- Advise guests on popular features of the museum
- Orient guests to building flow
- Respond to guest questions
- Excellent customer service skills
- Clear communication of directions to guests and ability to answer questions
- Knowledge of museum exhibitions and attractions, as discussed in mandatory volunteer training
- Enjoy working with diverse people and guests
- Basic computer skills
Guest Relations Volunteer
As one of the first representatives guests encounter on their visit to Museum of the Bible, Guest Relations Volunteers in the Grand Hall Float position warmly welcome guests as they start their journey through the museum. This position plays an essential role in the overall guest experience and is a great opportunity to share information about the museum.
- Welcome guests and share information about the museum and exhibitions to provide a memorable guest experience. The Grand Hall Float position represents the organization to the public who visit the museum and makes a memorable first impression on them.
- Moving around the Grand Hall, welcoming guests, meeting their needs, and making sure they know how to begin their visit
- Anticipate any special wants or needs (coat, package or bag check, wheelchair assistance, museum maps, tour information, etc.)
- Engage with all guests and respond to their questions and requests
- Orient guests to building flow
- Participate in 4.5-hour training session
- Outgoing personality, enjoys interacting with guests
- Knowledge of Museum of the Bible galleries and content
- Adapts well to fast-moving environment
Docents reach out to our guests and engage with diverse audiences for a more immersive experience at Museum of the Bible. As a docent, you will expand on exhibition themes and make the history and impact of the Bible more relatable to guests. Docents inspire guest interest and imagination by asking engaging questions and encouraging the active participation of each guest on the tour. Docents make historical events relevant to our guests and share how impactful the Bible has been throughout the centuries!
- Give tours that present accurate information on the permanent exhibitions and the history of the building.
- Present accurate and approved content
- Warmly welcome guests before tours
- Collect tour tickets
- Involve guests with the themes in the exhibitions
- Engage guests with dialogue about the artifacts to spark further interest to explore more on their own
- Ability to respond and react to guest feedback and interaction
- Use training strategies to enhance tours
- Training sessions for new docents are scheduled approximately two times each year at the discretion of the Museum Education Department. Individuals accepted into the program must participate in approximately 96 hours of mandatory orientation and training over an eight-week period. These sessions will provide instruction on each of the tours that the museum offers.
- Additionally, new volunteers will receive training on the skills and responsibilities of docents including presentation techniques, tips for working with visitors and program policies.
Education Cart Assistant
Education Cart Assistants enhance our guests’ experience by inviting people to participate in the exhibitions in active and creative ways. This role provides our volunteers with the opportunity to spark guests’ curiosity and facilitate a greater understanding of the exhibits by a hands-on approach. This activity also encourages guests to delve deeper into museum content by exploring on devices such as iPads, touch screens, etc.
- Welcome guests and share information about the exhibit, help answer questions, assist guests inside the exhibit, and encourage guests to engage with the activities on the provided devices.
- Assist the Museum Education Department with the provided activity carts and iPads
- Invite guests to interact with the exhibit in a unique way
- Explain how to operate the provided devices
- Basic iPad skills
Special Events Assistants
Special Events Assistants support the Museum Events Team and engage with guests as the museum hosts various groups and events. In this role, volunteers meet diverse groups of people and improve their experience by warmly welcoming them to the museum and offer any assistance they may need. As a Special Events Assistant, you will have the opportunity to create a memorable museum experience.
- Welcome and direct guests to events and help check them in if necessary.
- Welcome guests to the World Stage Theater
- Assist guests in finding their seats
- Answer questions about seating and the performances
- Report to the World Stage Theater Manager
- Give directions as guests arrive to the events
- Take directions from the World Stage Theater Manager
- Ability to stand for 1+ hours